Membership at a Glance
Unlimited virtual visits.
During established service hours.
Unlimited secure messaging.
Direct access for everyday questions and concerns
Scheduled mobile visits.
When an in-person evaluation is clinically appropriate.
Everyday acute care.
For common illnesses, minor injuries, and other appropriate non-emergency concerns.
Minor procedures when appropriate.
Including wound closure, ear irrigation, suture or staple removal, minor abscess drainage, and limited eye evaluation.
Point-of-care testing.
When available and clinically appropriate.
Follow-up and rechecks.
Including clinician-directed in-person rechecks when needed for the same concern.
Help coordinating next steps.
including prescriptions, testing, imaging, referrals, and follow-up.
Membership is intentionally limited to help preserve responsive access and personal attention.
What We Treat
(Included With Membership)
Sore throat
Sinus concerns
Cough and congestion
Ear pain, infections, ear wax concerns
Eye irritation or infection
Urinary symptoms
Minor skin complaints: rashes, infections, cuts, wounds, bites, burns
Minor musculoskeletal issues: sprains, strains and contusions
Select uncomplicated nausea, vomiting and diarrhea
Established migraine headaches
Minor dental infection
Other appropriate non-emergency acute concerns.
Membership in Detail
What We Do
(Included With Monthly Membership)
Unlimited virtual visits
Unlimited secure messaging
Scheduled in-person mobile visits when clinically appropriate
Prescribe medications when appropriate
Point-of-care testing (flu, COVID, strep, urinalysis, urine pregnancy)
Wound evaluation and closure
Suture and staple removal
Minor abscess drainage
Ear irrigation
Limited eye evaluation
Simple foreign-body removal when appropriate
Breathing treatments
Follow-up rechecks
Coordinate outside imaging and testing
Coordinate referrals and next steps
Sports physicals (middle/high school)
Additional Services & Fees
(Certain services may involve an additional charge)
IV fluids and associated supplies when clinically appropriate.
Travel outside the standard HPA Medical service area
Certain oral medications or injectable medications supplied directly by HPA Medical
Send-out laboratory testing
Imaging services
Specialist or facility services
Any additional charge for care outside of the HPA Medical monthly fee will be discussed in advance whenever possible. Additional, third party or specialist services are billed to you or your insurance by the third party agency itself and not by HPA medical
Potentially serious symptoms — including chest pain, severe shortness of breath, stroke-like symptoms, major trauma, or other life-threatening concerns — require immediate emergency evaluation and are outside the scope of HPA Medical.
What We Don’t Provide
(Services outside the scope of HPA Medical)
Emergency or life-threatening care
Chronic disease management
Pain management
Mental health care
Obstetrical care
Controlled-substance management
Comprehensive primary care
Specialist-level care
Hospital-services
Annual physicals
School or camp physicals
Workers compensation
DOT physicals
Services requiring advanced imaging, procedures, or resources not available through HPA Medical
When a concern falls outside the scope of HPA Medical, we will help guide you toward the appropriate next level of care
Access & Service Area
Service Hours
Monday-Saturday, 8:00 AM-6:00 PM
HPA Medical provides care by appointment during established service hours, with priority scheduling and same-day or next-day availability whenever possible. HPA Medical does not provide overnight, Sunday, or major-holiday coverage.
Service Area
In-person mobile visits are available within approximately a 15-mile radius of the Lewisville-Clemmons Road/US-421 area, including portions of Winston-Salem, Clemmons, Lewisville, and surrounding communities. Travel beyond the standard service area may be available by prior arrangement and is subject to a $50 travel fee.
Membership Fees
Individual Membership
$350/month
For one enrolled member
Simple monthly membership. No complicated plans.
Two-Person Membership
$500/month
For two enrolled household members
Additional Household Members
$75/month
Additional family members after the second
Eligible household members include a spouse or dependent child through age 25 living in the same household.
Employer membership options are available
